The cancellation period is fourteen days from the date
on which you or a third party nominated by you, who is not the carrier, took possession of the items, if you ordered one or more items in the context of a single order and the item or items is or are to be delivered in a single delivery
on which you or a third party nominated by you, who is not the carrier, took possession of the last item, if you ordered multiple items in the context of a single order and the item or items is or are to be delivered separately.
To exercise your right to cancel, you must inform us (Hyapur Deutschland GmbH, Suarezstr. 26, 14057 Berlin-Charlottenburg, Germany, telephone: +49 30 30 111 85 0, fax: +49 30 30 111 85 25, e-mail: email@example.com) of your decision to cancel this contract by means of a clear declaration (e.g. a letter sent by post, fax, or e-mail). To do this, you can use the attached sample cancellation form, although this is not prescribed.
To meet the cancellation deadline, you only need to send us notification of exercising of the cancellation right before the deadline expires.
Consequences of cancellation
If you cancel this contract, we must pay back to you all payments that we have received from you, including delivery costs (apart from additional costs incurred if you chose a type of delivery other than the low-cost standard delivery offered by us), immediately and no later than within fourteen days from the date on which we received notification of your cancellation of this contract. For this repayment, we will use the same payment method that you used in the original transaction unless otherwise expressly agreed with you; you will not be charged any fees for this repayment under any circumstances. We can refuse repayment until we have received the returned items or until you have provided proof that you have returned the items to us, whichever is the sooner.
You must return or hand over the items to us immediately and no later than fourteen days from the date on which you notify us of cancellation of this contract. The deadline is deemed to be met if you send the items before the deadline of fourteen days expires.
You will bear the direct costs for returning the items.
You must only pay for any loss in value of the items if said loss in value is due to handling of the items that is not necessary for checking of the condition, properties, and functioning of the items.
Sample cancellation form
(If you wish to cancel the contract, please complete this form and return it to us.)
To Hyapur Deutschland GmbH, Suarezstr. 26, 14057 Berlin-Charlottenburg, Germany, fax: +49 30 30 111 85 25, e-mail: firstname.lastname@example.org
I/we (*) hereby cancel the contract concluded by me/us (*) for purchase of the following items (*)/performance of the following service (*)
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (for paper-based notification only) _________________
(*) Cross out as appropriate